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SHOP RULES

REGULATIONS OF THE ONLINE STORE

www.agri-express.eu

CONTENTS:

I. PRELIMINARY PROVISIONS

II. ELECTRONIC SERVICES IN THE ONLINE STORE

III. TERMS AND CONDITIONS OF CONCLUDING A SALES AGREEMENT

IV. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT

V. COSTS, METHODS AND DATES OF DELIVERY AND COLLECTION OF THE PRODUCT

VI. PRODUCT COMPLAINT

VII. RIGHT TO WITHDRAW FROM THE CONTRACT

VIII. PROVISIONS APPLICABLE TO ENTREPRENEURS

IX. PERSONAL DATA IN THE ONLINE STORE

X. OTHER PROVISIONS

 

I. PRELIMINARY PROVISIONS

 

  1. Online Store available at the online address agri-express.eu The owner of the online store www.agri-express.eu is Agri-Express Fabian Kieczka based in Oławska 48, 57-100 Strzelin, NIP no.: 9141552864, REGON: 523423141. Address for deliveries: Oławska 48 57-100 Strzelin, tel. +48 606 908 862, e-mail address: shop@agri-express.eu
  2. These Regulations are addressed to both consumers and entrepreneurs using the Online Store (except for Regulations IX, which is addressed only to entrepreneurs).
  3. The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data are processed for the purposes, within the scope and based on the principles indicated in the Regulations of the Online Store. Providing personal information is voluntary. Each person whose personal data is processed by the Service Provider has the right to view their content and the right to update and correct them.
  4. Definitions:

4.1. WORKING DAY – one day from Monday to Friday, excluding public holidays.

4.2. REGISTRATION FORM – a form available in the Online Store enabling the creation of an Account.

4.3. ORDER FORM - Electronic Service, an interactive form available in the Online Store enabling placing an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.

4.4. CUSTOMER – (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions, also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which is granted legal capacity by law; - who has concluded or intends to conclude a Sales Agreement with the Seller.

4.5. CIVIL CODE - Civil Code Act of April 23, 1964 (Journal of Laws 1964, No. 16, item 93, as amended).

4.6. ACCOUNT - Electronic Service, marked with an individual name (login) and password provided by the Service Recipient, a set of resources in the Service Provider's IT system, in which data provided by the Service Recipient and information about Orders placed by him in the Online Store are collected.

4.7. NEWSLETTER - Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Users using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, new products and promotions in the Online Store.

4.8. PRODUCT – a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.

4.9. REGULATIONS – these regulations of the Online Store.

4/10 ONLINE STORE - the Service Provider's online store available at the Internet address: www.agri-express.eu

  1. 11. SELLER; SERVICE PROVIDER - Agri-Express Fabian Kieczka with its registered office in Oławska 48, 57-100 Strzelin, NIP number: 9141552864, REGON number: 523423141. Delivery address: Oławska 48 57-100 Strzelin, tel. +48 606 908 862, e-mail address -mail: shop@agri-express.eu

4/12. SALES AGREEMENT - a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store.

4/13. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Service Recipient via the Online Store.

4/14. SERVICE RECIPIENT - (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations, also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which is granted legal capacity by law; - using or intending to use the Electronic Service.

4.15. ACT ON CONSUMER RIGHTS, ACT - Act of May 30, 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).

4.16. ORDER - the Customer's declaration of will submitted using the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.

II.ELECTRONIC SERVICES IN THE ONLINE STORE

 

  1. The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.

1.1. Account - using the Account is possible after completing a total of three subsequent steps by the Service User - (1) completing the Registration Form, (2) clicking the " Register " field and (3) confirming the willingness to create an Account by clicking on the confirmation link sent automatically to the provided e-mail address electronic. In the Registration Form, the Service User must provide the following data: name and surname/company name, address (street, house/apartment number, postal code, city, country), e-mail address, contact telephone number and password. In the case of Service Recipients who are not consumers, it is also necessary to provide the company name and NIP number.

1.1.1. The Electronic Account Service is provided free of charge for an indefinite period of time. The Service Recipient may, at any time and without giving a reason, delete the Account (resign from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: shop@agri-express.eu or in writing to the following address: Oławska 48 , 57-100 Strzelin.

1.2. Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic cart in the Online Store. Placing an Order takes place after the Customer completes a total of two subsequent steps - (1) after completing the Order Form and (2) on the Online Store website after completing the Order Form, clicking on the "Continue purchase" field - " Continue purchase " - up to this point it is possible to modify the entered data yourself. (to do this, follow the displayed messages and information available on the Online Store website). In the Order Form, the Customer must provide the following data regarding the Customer: name and surname/company name, address (street, house/apartment number, postal code, city, country), e-mail address, contact telephone number and data regarding the Sales Agreement: Product/s, quantity of Product/s, place and method of delivery of Product/s, method of payment. In the case of Customers who are not consumers, it is also necessary to provide the company name and NIP number.

1.2.1. The Electronic Order Form Service is provided free of charge and is of a one-time nature and ends when the Order is placed via it or when the Service User stops placing the Order via it.

1.2.2. The Electronic Newsletter Service is provided free of charge for an indefinite period of time. The Service Recipient has the option, at any time and without giving a reason, to unsubscribe from the Newsletter (unsubscribe from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: shop@agri-express.eu or in writing to the following address: Oławska 48, 57-100 Strzelin.

  1. Technical requirements necessary for cooperation with the IT system used by the Service Provider: (1) computer, laptop or other multimedia device with Internet access; (2) access to e-mail; (3) web browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 7.0 and higher, Opera version 7.0 and higher, Google Chrome version 12.0.0 and higher; (4) recommended minimum screen resolution: 1024x768; (5) enabling cookies and Javascript support in the web browser.
  2. The Service Recipient is obliged to use the Online Store in a manner consistent with the law and good practices, taking into account the respect for the personal rights and copyrights and intellectual property of the Service Provider and third parties. The service recipient is obliged to enter data consistent with the actual situation. The Service Recipient is prohibited from providing illegal content.
  3. Complaint procedure:

4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in points 6 and 7 of the Regulations) The Service Recipient may submit, for example:

- in writing to the following address: Oławska 48, 57-100 Strzelin.

- in electronic form via e-mail to the following address: shop@agri-express.eu 4.2. It is recommended that the Service User provides in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of irregularities; (2) requests of the Service Recipient; and (3) contact details of the person filing the complaint - this will facilitate and speed up the consideration of the complaint by the Service Provider. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

4.3. The Service Provider responds to the complaint immediately, no later than within 14 calendar days from the date of its submission.

III. TERMS AND CONDITIONS OF CONCLUDING A SALES AGREEMENT

 

  1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Store in accordance with point 1.2 of the Regulations.
  2. The Product price shown on the Online Store website is given in Polish zlotys and includes taxes. The Customer is informed about the total price including taxes of the Product that is the subject of the Order, as well as about delivery costs (including transport, delivery and postal service fees) and other costs, and if the amount of these fees cannot be determined - about the obligation to pay them. on the Online Store's website when placing an Order, including when the Customer expresses his will to be bound by the Sales Agreement.
  3. The procedure for concluding a Sales Agreement in the Online Store using the Order Form

3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order in the Online Store in accordance with point. 2.1.2 of the Regulations.

3.2. After placing the Order, the Seller immediately accepts the Order for execution. Confirmation of the receipt of the Order and its acceptance for execution is made by the Seller sending the Customer an appropriate e-mail to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's declarations on the receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. . The sales contract is concluded when the Customer accepts the terms of the Regulations and clicks the "Order" field in the "Order summary" tab.

  1. The content of the concluded Sales Agreement is recorded, secured and made available to the Customer by (1) making these Regulations available on the Online Store website and (2) sending the Customer the e-mail message referred to in point. 3.3.2. Regulations.

 

IV. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT

 

  1. The Seller provides the Customer with the following payment methods under the Sales Agreement:

1.1. Payment on delivery upon receipt of the shipment.

1.2. Payment by transfer to the Seller's bank account.

1.2.1. Bank: PKO BP Strzelin

1.2.2. Account number: 78102052260000690207744362

1.3. Electronic payments and payment card payments via the Przelewy24.pl website - possible current payment methods are specified on the website http://www.przelewy24.pl

1.3.1. Settlement of transactions with electronic payments and payment cards is carried out in accordance with the Customer's choice via the Przelewy24.pl website. Electronic and payment card payments are handled by Przelewy24.pl - Dialcom24 Sp. z o. o. with its registered office in Poznań (registered office address: ul. Kanclerska 15; 60-327 Poznań), entered into the Register of Entrepreneurs of the National Court Register under the number 0000306513, registration files kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, share capital in the amount of PLN 1,697,000 fully paid, NIP: 781-173-38-52.

  1. Date of payment:

2.1. If the Customer chooses to pay by bank transfer, electronic payment or card payment, the Customer is obliged to make the payment within 3 calendar days from the date of conclusion of the Sales Agreement.

2.2. If the Customer chooses cash on delivery upon receipt of the shipment, the Customer is obliged to make the payment upon receipt of the shipment.

V. COSTS, METHODS AND DATES OF DELIVERY AND COLLECTION OF THE PRODUCT

 

  1. Delivery of the Product is available within the territory of the Republic of Poland and countries that are members of the European Union.
  2. Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise. Product delivery costs (including transport, delivery and postal services fees) are indicated to the Customer on the Online Store's website in the " Delivery and payment " tab and when placing the Order, including when the Customer expresses his will to be bound by the Sales Agreement.
  3. Personal collection of the Product by the Customer is free of charge.
  4. The Seller provides the Customer with the following methods of delivery or collection of the Product:

4.1. Postal shipment, cash on delivery.

4.2. Courier delivery, cash on delivery courier delivery.

  1. The delivery time of the Product to the Customer is up to 7 Business Days, unless a shorter time is specified in the description of a given Product or when placing the Order. In the case of Products with different delivery dates, the delivery date is the longest given date, which, however, cannot exceed 7 Business Days. The beginning of the delivery period of the Product to the Customer is counted as follows:

5.1. If the Customer chooses the payment method by transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.

5.2. If the Customer chooses the cash on delivery method - from the date of conclusion of the Sales Agreement.

  1. Deadline for the Product to be ready for collection by the Customer - if the Customer chooses personal collection of the Product, the Product will be ready for collection by the Customer within 3 Business Days, unless a shorter deadline is specified in the description of a given Product or when placing the Order. In the case of Products with different readiness for collection dates, the readiness for collection date is the longest given date, which, however, cannot exceed 3 Business Days. The Customer will be additionally informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail to the Customer's e-mail address provided when placing the Order. The beginning of the period for the Product to be ready for collection by the Customer is counted as follows:

6.1. If the Customer chooses the payment method by transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.

6.2. If the Customer chooses the cash method upon personal collection - from the date of conclusion of the Sales Agreement.

VI. PRODUCT COMPLAINT


  2. The basis and scope of the Seller's liability towards the Customer if the sold Product has a physical or legal defect (warranty) are specified in generally applicable legal provisions, in particular in the Civil Code.
  3. The Seller is obliged to provide the Customer with a Product without defects.
  4. A complaint may be submitted by the Customer, for example:

3.1. in writing to the following address: Oławska 48, 57-100 Strzelin;

3.2. in electronic form via e-mail to: shop@agri-express.eu

  1. It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) request how to bring the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person filing the complaint - this will facilitate and speed up the consideration of the complaint by the Seller. The requirements set out in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
  2. The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission.
  3. If it is necessary to deliver the Product to the Seller in order for the Seller to respond to the Customer's complaint, the Customer will be asked by the Seller to deliver the Product to the following address: Oławska 48, 57-100 Strzelin. However, if, due to the type of defect, the type of Product or the method of its installation, delivery of the Product by the Customer would be impossible or excessively difficult, the Customer will be asked to make the Product available to the Seller in the place where the Product is located, after prior arrangement of the date.

VII. RIGHT TO WITHDRAW FROM THE CONTRACT

 

  1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring any costs, except for shipping costs. To meet the deadline, it is enough to send the declaration before its expiry. A declaration of withdrawal from the contract may be submitted, for example:

1.1. in writing to the following address: Product to the Seller, the Customer will be asked by the Seller to deliver the Product at the Customer's expense to the following address: Oławska 48, 57-100 Strzelin;

1.2. in electronic form via e-mail to the following address: sho@agri-express.eu

  1. A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act. The consumer may use the template form, but this is not obligatory.
  2. The deadline for withdrawal from the contract begins:

3.1. for a contract under which the Seller releases the Product, being obliged to transfer its ownership (e.g. Sales Agreement) - from taking possession of the Product by the consumer or a third party indicated by him other than the carrier, and in the case of a contract that: (1) includes many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) consist in regular delivery of Products for a specified period of time - from taking possession of the first Product;

3.2. for other contracts - from the date of conclusion of the contract.

  1. The right to withdraw from a distance contract is not available to the consumer in relation to contracts:

4.1. (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the provision of services that after the Seller has completed the service, he will lose the right to withdraw from the contract; (2) in which the subject of the service is a non-prefabricated Product, manufactured according to the consumer's specifications or serving to meet his individual needs; (3) in which the subject of the service is a Product that deteriorates quickly or has a short shelf life; (4) in which the subject of the service is a Product delivered in a sealed packaging, which cannot be returned after opening the packaging due to health protection or hygiene reasons, if the packaging was opened after delivery; (5) in which the subject of the service are Products which, after delivery, due to their nature, are inseparably connected with other items; (6) in which the consumer expressly requested that the Seller come to him for urgent repair or maintenance; if the Seller additionally provides services other than those requested by the consumer, or provides Products other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or Products (7) concluded by public auction;

VIII. PROVISIONS APPLICABLE TO ENTREPRENEURS

 

  1. This point of the Regulations and the provisions contained therein apply only to Customers and Service Recipients who are not consumers, including farmers running a business.
  2. The Seller has the right to withdraw from the Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
  3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
  4. When the Seller releases the Product to the carrier, the benefits and burdens related to the Product and the risk of accidental loss or damage to the Product are transferred to the Customer who is not a consumer. In such a case, the Seller is not responsible for the loss, loss or damage of the Product occurring from its acceptance for transport until its delivery to the Customer and for any delay in the transport of the shipment.
  5. If the Product is sent to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the shipment at the time and in the manner usual for shipments of this type. If he finds that the Product was lost or damaged during transport, he is obliged to perform all actions necessary to establish the carrier's liability.
  6. Pursuant to Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards the Customer who is not a consumer is excluded.
  7. In the case of Service Recipients who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating reasons by sending the Service Recipient an appropriate statement.
  8. The liability of the Service Provider/Seller towards the Service Recipient/Customer who is not a consumer, regardless of its legal basis, is limited - both as part of a single claim and for all claims in total - to the amount of the price paid and delivery costs under the Sales Agreement, but not more than up to the amount of one thousand zlotys. The Service Provider/Seller is liable towards the Service Recipient/Customer who is not a consumer only for typical damages foreseeable at the time of concluding the contract and is not liable for lost profits towards the Service Recipient/Customer who is not a consumer.
  9. Any disputes arising between the Seller/Service Provider and the Customer/Service Recipient who is not a consumer shall be submitted to the court having jurisdiction over the registered office of the Seller/Service Provider.

IX. PERSONAL DATA IN THE ONLINE STORE

 

  1. The administrator of personal data of Service Recipients/Customers collected via the Online Store is the Seller.
  2. Personal data of Service Recipients/Customers collected by the administrator via the Online Store are collected - in accordance with the will of the Service Recipient/Customer - in order to implement the Sales Agreement or the contract for the provision of Electronic Services.
  3. Possible recipients of personal data of Online Store Customers:

3.1. In the case of a Customer who uses the delivery method by post or courier in the Online Store, the Administrator provides the Customer's collected personal data to the selected carrier or intermediary carrying out the shipment on behalf of the Administrator.

3.2. In the case of a Customer who uses electronic or payment card payment in the Online Store, the Administrator provides the Customer's collected personal data to the selected entity handling the above payments in the Online Store.

  1. The Service Recipient/Customer has the right to access and correct their data. A request in this regard may be submitted, for example:

4.1. in writing to the following address: Oławska 48, 57-100 Strzelin;

4.2. in electronic form via e-mail to: shop@agri-express.eu

  1. Providing personal data is voluntary, although failure to provide the personal data indicated in the Regulations necessary to conclude a Sales Agreement or an agreement for the provision of Electronic Services results in the inability to conclude this agreement. The data necessary to conclude a Sales Agreement or a contract for the provision of Electronic Services are also indicated each time on the website of the Online Store before concluding a given contract.

X. OTHER PROVISIONS

 

  1. Contracts concluded via the Online Store are concluded in Polish.
  2. Changes to the Regulations:

2.1. The Service Provider reserves the right to make changes to the Regulations for important reasons, i.e. changes in legal provisions; changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations.

2.2. In the event of concluding continuous contracts on the basis of these Regulations (e.g. provision of Electronic Services - Account), the amended regulations are binding on the Service Recipient if the requirements specified in Art. 384 and 384 1 of the Civil Code, i.e. the Service Recipient was properly notified about the changes and did not terminate the contract within 14 calendar days from the date of notification. If a change to the Regulations results in the introduction of any new fees or an increase in existing ones, the Service Recipient who is a consumer has the right to withdraw from the contract.

  1. In matters not regulated in these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002, No. 144, item 1204, as amended); Act on Consumer Rights of May 30, 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.